From March 2020 more than 88% of Australian businesses allowed work-from-home. A year later, most of them have realised that it will be a permanent change.
PwC Australia researched and found that almost three-quarters of Australians want a hybrid work environment, that includes home and office, even after the pandemic recedes. In the next 12-months, 40-50% of employees plan to leave their employer that doesn’t offer it. (Read the full article published in The Sunday Morning Herald.)
Remote work is an opportunity for businesses as well as their employees in many ways.
- Reduces the infrastructure costs and scale the business with remote teams.
- Offers a remote work environment helping their employees maintain work-life balance.
- Makes business future-ready – it’s a global work culture change and rigid businesses may lose the best talent.
Unified Solution is what your business needs to streamline communication, create a remote work environment, and ensure that the team stays and continues to deliver.
Bus ICT is helping Australian businesses gear-up for the future with its implementation.
1# Unified Communication Eases Remote Interactions
In a regular work-environment, one-to-one communication is usually done over the office extension, emails, and chat applications can now be take place over the unified solution.
- Audio calling replaces the office extension in remote work environment.
- The in-built chatting feature does away with the need for any separate chatting app.
- E-mail service ensures that no separate email hosting service is required.
After implementation, team members can easily interact the same way as in real office environment.
What about meetings and group interactions?
A unified solution also offers audio and video conferencing feature. Online meetings can be conducted easily simplifying the group interactions. Remote teams only need just one communication solution!
2# Real Interactive Presence
When your team works in a real office environment, the physical presence has an impact too. The body language also plays a role when the members interact with each other. Any interaction over the chat and audio call lacks this real-life presence.
However, things are different when the team members see the expressions, hand movements and make eye contact during interaction over a video call.
Video calling is very effective for making formal communications. Online team meetings can be conducted the same way in a real office environment.
The video conferencing feature in the unified solution has made remote working teams a reality.
3# Instant Communication with Messages
Standalone chat apps have been very popular in office working environment alongside the other channels. It’s due to the ease of instantly sending written messages over making a call or sending emails.
A unified solution offers instant messaging in an enhanced form. The team members can still send instant messages like a standalone app. Moreover, these messages can be sent even during a video call or an audio call without interrupting the ongoing conversation.
Remote working team finds this feature especially useful during an online meeting or video conference. Any team member can send a tip or advice to the other without interrupting the meeting.
4# File Sharing
It’s simple and effortless in the real office environment, as there are shared folders where the team can keep the shared files.
Remote team members can exchange the files over the email. Else they can share files while having a conversation over the chat as message attachment.
5# Remote Team Creation
With a unified solution, you can easily create a dedicated team for the project activities or completion of specific tasks.
It’s a feature to create a remote team and works the same way as real office team. However, you can make it a closed team with access of resources to the members only. They can interact and complete the tasks assigned to them.
Bus ICT has implemented a unified solution for many Australian businesses and helped their team work remotely.
6# Improved Collaboration
Collaboration in the real world is time-consuming in the absence of a unified solution.
A simple task of creating a customer-specific presentation needs a lot of design discussion calls, meetings before it could be finalised.
Unified solution brings the entire team together on the same platform. They can even work on the same file, explain their ideas explicitly, and reduce the duplication of work. Better collaboration also improves the customer support, leading to more satisfied customers.
Unified solution not just streamlines the communication, it makes business flexible (setting-up remote work environment), easy to scale, and efficient. The results – more satisfied customers, better branding, and increased revenues.
Bus ICT – The Best Amongst Australian Unified Communication Providers
We have helped many businesses with unified communication solution. None of them faced interruptions even during the lockdowns. Convinced about the effectiveness of unified solution for remote working teams, they are scaling it to ensure that teams continue to deliver their best.
Speak to our consultants and discuss the specific needs of your remote work environment. They will offer a solution to make your business future ready for remote teams and operations.
You can also connect with us on social media for more updates.
Get in touch now!
Call – 1300 BUS ICT (287 428)
Mail – services@businessict.net.au