Prepare your Business for the ISDN Shutdown with These 3 Tips

by | Sep 15, 2019 | Blog

The dark ISDN hour is just around a new dawn. The entire old copper infrastructure is making its way out of the country for NBN to rollout a new beginning. The ISDN shutdown will setoff from September 30, 2019, and will finish completely by 2022. It is going to affect more than 2 million businesses. So it is important to make a strategy to deal with the situation now or else the industry will have to bear losses beyond recovery.Therefore, we have got you a list of things you should do to help you prepare for the ISDN shutdown. Here we go:

1. Examine your current business infrastructure

Examination of your current infrastructure should be on the top of your list of things you should do to prepare for the ISDN shutdown. Understand how your staff access data and the entire set up of your phone system. Examine how your incoming calls are being directed. How does messaging work? Try to figure out whether your business will benefit from cloud PABX or collaboration tools.

The idea is to understand if the current hardware your company working on needs an upgrade or not. Analyze your business goals all over again. Old PBXs are good to go with SIP. However, IP phone systems have better options for businesses as they offer IP Telephony features as well. So just review your current business infrastructure.

2. Choose a Network Provider

SIP is one of the best options for businesses after the ISDN shutdown. It is not only flexible, but also scalable. The best part is that it offers benefits almost immediately. The network provider you choose should be able to migrate your entire business efficiently and also deliver secure services to your employees.
Other points you must consider while choosing your network provider are:

Track Record: Ask your network provider to help you with the case studies of their previous clients.
Security: Very important aspect. Ensure that the network provider you choose offers multiple security features.
Support: Technical glitches are quite common. So you may want a service provider that can offer you 24×7 support. You can’t afford to go down on any day. Right?
Quality of Service (QoS): Make sure that your network provider is capable of providing quality services. It should prioritize voice over other services basically.

3. Outsource ISDN Migration

Two reasons to outsource ISDN migration are:
Time: ISDN migration will consume your too much time and eat up your internal IT resource. So rather outsource it from an experienced player.
Risk mitigation: Migration with experts is always safe. No risk of losing data. The best part of the ISDN shutdown is that it will introduce all businesses to new additional advantages of advanced technologies such as VoIP and SIP. These technologies will help you save cost, improve efficiency, and scale quickly. Preparation in advance is always helpful in sailing across the river safely.